Volunteer Coordinator
Full Time • Bend
Why Work for Us?
Partners In Care (PIC) is an independent 501(c)(3) nonprofit organization and the largest, oldest provider of home health, palliative care, and hospice services in Central Oregon. Serving Deschutes, Crook, and Jefferson counties, our dedicated team of over 200 employees and 200 volunteers delivers compassionate, patient-centered care across a 10,000-square-mile area. Additionally, Hospice House in Bend, Oregon, is a specialty hospital for inpatient hospice care, creating an oasis of tranquility and comfort for patients and their families. We prioritize excellence, empathy, and collaboration, fostering a culture of kindness, respect, and learning while valuing diversity and the well-being of our employees, volunteers, patients, and families.
Partners In Care (PIC) is an independent 501(c)(3) nonprofit organization and the largest, oldest provider of home health, palliative care, and hospice services in Central Oregon. Serving Deschutes, Crook, and Jefferson counties, our dedicated team of over 200 employees and 200 volunteers delivers compassionate, patient-centered care across a 10,000-square-mile area. Additionally, Hospice House in Bend, Oregon, is a specialty hospital for inpatient hospice care, creating an oasis of tranquility and comfort for patients and their families. We prioritize excellence, empathy, and collaboration, fostering a culture of kindness, respect, and learning while valuing diversity and the well-being of our employees, volunteers, patients, and families.
Compensation: $53,019-$68,848, DOE.
Status: Full Time (hourly, non-exempt) 40 hours per week.
Hours: 8:00 AM to 5:00 PM, Monday-Friday. Work outside of these hours/days may be required.
Location: Centralized administrative office in Bend, and travel throughout Central Oregon is required.
Benefits:
Status: Full Time (hourly, non-exempt) 40 hours per week.
Hours: 8:00 AM to 5:00 PM, Monday-Friday. Work outside of these hours/days may be required.
Location: Centralized administrative office in Bend, and travel throughout Central Oregon is required.
Benefits:
- We offer two medical, dental, and vision plans. Insurance starts on the 1st of the month following the hire date!
- Generous Paid time off.
- $25,000 life insurance policy.
- Short and long-term disability.
- 403b retirement savings with employer match, no vesting required!
- Employee Assistance Program
- Voluntary benefits: Fraud Protection Service, AFLAC & MASA Transportation.
Essential Functions:
Volunteer Recruitment & Engagement:
- Interviews, selects, and assigns volunteers to appropriate administrative and patient care roles, ensuring effective placement based on skills and organizational needs.
- Conducts annual volunteer evaluations and addresses performance concerns in collaboration with the Volunteer Manager.
- With the Volunteer Manager, organizes and facilitates monthly volunteer support and education meetings.
- Ensures the organization provides appropriate volunteer recognition and appreciation efforts, including the annual recognition event.
Daily Program Operations:
- Reviews volunteer notes and communicates content to care teams and IDT meetings.
- Oversees the assignment of volunteers to both patient and administrative roles, ensuring optimal matches based on organizational needs, volunteer skills, and availability.
- Distributes a weekly volunteer email with requests, program updates, and important communications.
- Notifies volunteers of patient deaths in a timely and compassionate manner.
- Maintains accurate and organized volunteer database, ensuring compliance with required documentation.
Patient & Interdisciplinary Team Coordination:
- Works closely with the interdisciplinary care team to integrate volunteers into patient care plans, updating as necessary.
- Coordinates volunteer patient activities with the Hospice and Transitions programs to ensure seamless support.
- Adheres to the PIC mission and values. Supports the organization.
Required Skills & Qualifications:
- Bachelor’s degree in Arts or Science, preferably in human services or communication.
- At least two years of experience in a healthcare setting.
- Proven ability to supervise, coordinate, and assess volunteer services.
- Knowledge and understanding of hospice philosophy.
- Demonstrated sensitivity to the needs and experiences of others, with a non-judgmental approach to individuals from diverse backgrounds, values, lifestyles, and age groups.
- Excellent organizational, communication, and interpersonal skills.
- Compassion, empathy, and dedication to patient care.
- Ability to work both independently and collaboratively as part of an interdisciplinary team.
- Ability to pass a background test, drug screen, and TB test.
- Current automobile insurance, valid Oregon driver’s license, and reliable transportation required for those working in the field.
Work Environment:
Category 3 ― Position includes tasks that involve no exposure to blood, body fluids, tissues; would not be required to perform Category I tasks.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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